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HOME » LIMOUSINE HIRE » TERMS & CONDITIONS

Chauffeured Limousine Terms & Conditions

Rates

  • Rates quoted are in Singapore currency, and subjected to prevailing Goods & Services Tax (GST)

Minimum Usage

  • Minimum charter of 3 hrs for Singapore usage except for Transfers
  • Minimum usage of 5 hrs for JB Town

Grace Period

  • The disposal rate (min 3 hrs) will be imposed should there be a delay of more than 15 minutes beyond the appointed time for transfers. 10 minutes grace will be given for disposal usage.

What is included?

  • The rates include fuel costs, parking charges and insurance for passengers

Singapore Usage

  • ERP charges, where applicable, for entry into the Restricted zone and affected Expressways/Roads will be at customer’s expense
  • Payment of transfer / estimated disposal usage is payable in advance

Malaysia usage

  • Toll charges, where applicable, for entry into the affected Expressways/Roads will be at customer’s expense
  • Full payment must be made in advance

Conventions & Exhibitions

  • A deposit of 50% of the total bill must be paid on confirmation to reserve the limousines

Surcharge

  • An Early / Late Surcharge will apply for usage from 11pm to 7am, at a rate of S$20 per hour / transfer
  • A minimum charge of 3 hrs will be imposed for any usage of chauffeured services that require application of passes for our chauffeurs
  • $30/transfer will apply for all transfers that require pick up / drop off in Jurong area

Cancellation – For Singapore usage

  • Cancellation within 3 days of commencement of order, no show or no response of passengers will be subjected to the full charge for transfers and the first 3 hours for disposal usage

For Malaysia usage – Cancellation charges will apply as follows :

  • Between 4 to 7 days before commencement of order : 50%
  • Within 3 days of commencement of order : 100%

For Conventions & Exhibitions – Cancellation charges will apply as follows :

  • Between 8 to 14 days of the commencement of orders : 50% of total bill
  • Between 3 to 7 days of the commencement of orders : 75% of total bill
  • Within 2 days of the commencement of the orders : 100% of total bill

Mode of Payment

  • SAN’s accepts all major credit cards – VISA, Mastercard and American Express
  • Online payment : http://www.sanstours.com/payment/

If you want to find out more about the terms & conditions of Chauffeured Limousines Service, simply send us an email or call 6333 8100, we’ll be happy to help.